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	Quality

Mission Statement The mission of The Ginn Group is to become the provider of choice for professional services to both federal and commercial customers. We strive to build trust, confidence and responsiveness into all client relationships through providing the best combination of services and cost.  Quality Policy Statement The Ginn Group is committed to achieving customer satisfaction by providing operational excellence as a result of continually improving processes, products and services to ensure they consistently meet or exceed customer requirements.

ISO 9001:2008 The Ginn Group achieved ISO 9001:2000 certification in 2004 and is currently certified under the updated ISO 9001:2008 standard.  Are you one of our customers? If so, please provide us with your feedback. By doing this, we can ensure we provide the highest quality service to you. Click here to fill out our Quality Control Survey.  Quality Control Survey  Name:  Email:  Facility: Centers for Disease Control and Prevention, GA Fort Gillem, GA Fort Knox, KY Fort McPherson, GA Fort Sill, OK Fort Stewart, GA Robins Air Force Base, GA      Other:  Date of visit: - mm/dd/yy        Specific Employee  (Optional):        Please rate the following categories from 1 to 5 (lowest to highest): Courtesy Quality Timeliness Accuracy Overall Satisfaction 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1  Comments or Suggestions:     [hide]

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